The McDonald’s downtown on Harrison Avenue has been taken over by aliens. The kind from outerspace.
That was the first thought in my mind this morning as I sat in the drivethrough in the mighty KIA ordering a large coffee.
Circumstances - let’s just say it will cost me $3,500 if I drink a carbonated beverage - drove me to abandon my morning Diet Coke’s. I could not arrive to work unarmed, hence the caffiene trip.
I asked one of those questions that does not lend itself to a short answer, something drivethrough people abhor since they’re judged on how fast they move customers along.
“What kind of coffee do you have? Just regular? Or do you have choices?” I asked.
She laid it out for me. They have regular, in different sizes. They have several different kinds of caramel/ice coffees.
I ordered a large regular coffee and committed the next cardinal sin: I asked for extras.
“Can I get three creams with that?” I asked tentatively. It is so rare that my request ever matches what shows up in the bag that it’s surprising I haven’t quit yet.
“Sure, sweetie,” said Christina. I know that’s her name because that’s what was on the card she gave me at the window a few moments later.
I said my goodbyes after paying, sure I had found yet another date. She even had her number on the back, 1-800-244-6227. Woohoo!
My coffee was ready at the next window, and I was out in less than two minutes, even with several cars ahead of me.
Sure enough, though, there was no cream with my coffee. Not even one little packet.
“M’am, could I please get three creams?” I asked the woman at the second window.
“It’s in the coffee for you, already done,” she said with a smile.
Wow.
After some thought, it occurs to me that the McDonald’s may be undergoing some upgrades in customer service, and that’s a good idea.
David Costa is the name on the other side of that card, and I’ll let him know it’s appreciated and noticeable.
The downtown Mickey Ds is a landmark of sorts, and it’s to see it come around.
Now if he can just explain to me why my grilled chicken salads I get every day at the Michigan Avenue location are so much smaller, with less chicken, than the ones I get at the U.S. 231 location.
Caz, you’re making good strides, I’m proud of you. Don’t ask about the portion size of the chicken salads, God’s looking after you. Tony (Simmons) must be a positive influence on you.
LOL, the end of this article made me think of the quickly spoken disclaimer at the end of some ads:
“Prices and participation may vary, void where prohibited, must be 18 or older to play, results shown are not typical, additional restrictions apply, blah, blah, blah”
So what will it be tomorrow? Mexicans have taken over a Mexican resturant? Greeks running a Greek resturant, or will it be how your socks dont match when you pull them out of the drawer? I’m sitting on the edge of my seat until tomorrow.
Next time, check what they put in your coffee. It may be something you didn’t expect to get. Everytime someone is offering extra service around here, be careful. Be very careful.